Areas we cover

Everything we do starts from our base at The Lightbox on Power Road in Chiswick. From there we cover the whole of London inside the M25 and the six Home Counties around it. We don't have branches or local offices anywhere else, so every job is run from W4.

Each area page below covers the local bits that matter when you're thinking about a softener: which water company supplies you, the kind of homes in the area and where a softener tends to go in them, and the towns or neighbourhoods we work in.

London

The Home Counties

Just want to know how hard your water is?

That's a different question, and we've got a separate page for it. Our hard water areas in London guide explains why the water's hard, what the hardness numbers mean, and has a postcode checker for a rough figure. For the official reading, check your water supplier's website.

Everywhere else we cover

The area pages above cover the places we're asked about most. In plain terms, we'll also come to you if you're in:

• Every London borough, plus the City of London
• Spelthorne, Runnymede and Elmbridge in north Surrey
• Three Rivers, Hertsmere and Dacorum in Hertfordshire
• The Chilterns and the south of Buckinghamshire
• Windsor and Maidenhead, Slough, Bracknell Forest, Wokingham and Reading
• Dartford, Sevenoaks, Tonbridge and Malling, and Tunbridge Wells in Kent
• Epping Forest, Brentwood, Thurrock, Basildon and Chelmsford in Essex

Not sure if you're in range? Pop your postcode in the form below or give us a ring on 020 3633 6064 and we'll let you know.

What's the same wherever you are

• A free survey and water test before you commit to anything.
• A fixed-price quote for the kit and the fitting.
• A separate unsoftened drinking tap at the kitchen sink with every softener.
• Servicing and repairs afterwards, including softeners we didn't fit. See servicing.

For how the whole process works, see water softener installation.